143 results matched your search criteria
UpdatePackage Package Name property
Forum topic
OneSpan Sign
Hi, Is there any recommended way to update the package name property after it was first created, through .NET SDK?
Password reset with REST API
Forum topic
OneSpan Sign
POST /account/senders/{senderUid}/resetpassword I'm using the above with the REST API to attempt to reset passwords for senders in an account.
Issue with Random Signature Failures
Forum topic
OneSpan Sign
The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.   
Change package expiry without sending email
Forum topic
Intelligent Adaptive Authentication
Hi, Is there a way to change the package expiry date without re-sending the invitation email? My current code is 
signing through api is not working
Forum topic
OneSpan Sign
Hi All, Hope someone can shed some light on what i am doing wrong. In salesforce apex code I am creating package DateTime dT = System.now(); dT.addDays(7); ESignLiveExamples.createPackageWithDocumentsExample( 'Demo12', true, 'Demo12 description', dT, 'Hello World, Demo12 is READY' ); Works gre
Unable to Apply Layout with Placeholders that Specify Both ID and Description
Forum topic
OneSpan Sign
Hello, I am running into an issue when using a layout that was created with placeholders that specify both an ID and a description. The layout can be successfully created and viewed, but the layout cannot be applied to a package.
Creating package with multiple document binaries, uploading with superagent.
Forum topic
OneSpan Sign
Hi! I have been trying to upload multiple documents with a post request to '/api/packages' (the sandbox) url and getting getting the error indicating the number of documents sent in the payload is different from what I attached, Could have a look at the code and let me know, what I am missing?
Bulk sign is failing multiple times
Forum topic
OneSpan Sign
Hi, We are facing continuous issues while doing the bulk sign process, below are the error messages it is throwing to us Error 1 : Silanis.ESL.SDK.EslServerException: Could not create a signer authentication token.
Upload Document with Text Anchors - 500 error
Forum topic
OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
Signing sender documents by API
Forum topic
OneSpan Sign
Hi, We have been trying to sign all documents using the canadian REST API (e-signlive.ca/api) We tried creating a package with the code provided on https://developer.esignlive.com/guides/feature-guides/sign-documents/ . We added a role ('Sender') and approval for this role. { "name":"Cont