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Troubleshooting Callback
Forum topic
OneSpan Sign
Is there a way to troubleshoot why my callback is not working?
How do I send a Transcation via SMS
Forum topic
OneSpan Sign
Hello, How do I get the SMS feature enabled on my account and send a transaction via SMS? 
SignDocuments() returning "error.routeNotFound"
Forum topic
OneSpan Sign
Trying out the SignDocuments(packageId, signerId) call in the example throws EslServerException. Additional information below: Could not create a signer authentication token. Exception: The remote server returned an error: (404) Not Found.
Missing proxy query parameter when using iframe
Forum topic
OneSpan Sign
Hi, I am trying to embed the signing in my webpage using an iframe To generate the session token i use SessionToken sessionToken = eslClient.getSession
How is biometric data handled and configured?
Forum topic
Intelligent Adaptive Authentication
Please provide a description of your capability to process, match, store, share, reference and manage standardized biometrics and related contextual data?  
500 Internal Server Error
Forum topic
OneSpan Sign
Hello Duo, I am getting again and again the following error during sending document to esign. {"technical":"65533","messageKey":"error.internal.default","message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Is there a way to remove document navigation icon within the package
Forum topic
OneSpan Sign
Hello, Is there a way to remove the navigation icon within the package? If yes, could you let us know how we can achieve it. Thanks, Sushma
Problems with Expediente Unico client documents, OneSpan does not return them.
Forum topic
OneSpan Sign
At Onboarding Accounts we have an issue with customer signed documents including Customer Agreement, Statement of Income, Customer Consent which in some cases OneSpan does not return to PEGA or there are delays in response. which causes the Unique Client File to be incomplete.
Need to dynamically edit a document inside a template
Forum topic
OneSpan Sign
Hi , We are having documents inside a template. In runtime user is choosing what documents needs to be esigned based on that we will clone documents from a template and delete the extra roles and will send for esign.
Document Preview
Forum topic
OneSpan Sign
Hello all, we require to add preview functionality to our system before sending a document to signers. I couldn't see an API for this. Does Onespan provide a preview URL?