OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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seting user language or package language is not working
Forum topic
OneSpan Sign
we have our application as front end to eSignLive system.
Unable to remove all the documents from the package.
Forum topic
OneSpan Sign
Hi, We are unable to remove all the documents from the package when document visibility settings are enabled.
Single package || Multiple signers || Anyone can sign
Forum topic
OneSpan Sign
Hi, Is it possible to have multiple signers for a single document and if any one of the signer's signs it, it should be in completed status? Thanks in advance. Lakhan.
Possible max size of package id and document id
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OneSpan Sign
Hi, We need to know that the possible max size of package id and document id. Thank you.
How do I find the date when a package is sent
Forum topic
OneSpan Sign
Looking through the documentation and I'm unable to find a date for when the package was actually sent. Is this available somewhere?
Form field overridden after signing and confirming the package
Forum topic
OneSpan Sign
We are facing this issue intermittently in production. We have a grid on our template which includes set of `Country Code` and `Phone Number` fields. 
OneSpan API call result
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OneSpan Sign
Hi Duo, when I use GET Packages API call response says I have total of X Packages but if I use GET account usage it tells me I have Y Packages and Y is almost double value of X.  I need accurate "counts" . . . Thx Mike
Download documents
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OneSpan Sign
I have a question, when I did this tutorial check package status and download files , an
Questions on eSL for Salesforce Lightning
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OneSpan Sign
I have a client who is asking to confirm on the following behavior in eSL for Salesforce Lightning: 1. Salesforce Files should be able to be added to a package by selecting "Related Object Attachment".
Email Bounce event
Forum topic
OneSpan Sign
Hi , I have callback listener setup and configured to trigger when there is "PACKAGE COMPLETE" , "PACKAGE DECLINE" and "EMAIL BOUNCE" events. While it works fine with the "PACKAGE COMPLETE" and "PACKAGE DECLINE" events, I am not able to get a response for "EMAIL BOUNCE".