OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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How do I enable Parallel Signing in my rest api
Forum topic
OneSpan Sign
Hi, 
Upload documents with post request
Forum topic
OneSpan Sign
Hi! I am not able to create new documents using post method from NodeJs server, please find the request and response below domain: null, _events: { end: [Function: bound _clearTimeout] }, _eventsCount: 1, _maxListeners: undefined, _agent: false, _formData: FormData { _over
Unable to retrieve package information
Forum topic
OneSpan Sign
Hi , I am trying to call the RETRIEVE INFORMATION ABOUT A PACKAGE api and getting the below error. Can you please let me know why i am seeing this error.
Flattening multiple signed documents
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OneSpan Sign
Hi, We have a need to flatten a large number of signed/locked documents. The following API call works great for one document at a time: GET /api/packages/{packageId}/documents/{documentId}/pdf?flatten=true
xtenant name
Forum topic
OneSpan Identity Verification
Hi,   Can you confirm if the xtenant_id in the header of the API should be the the same as the client_id in the JWT token? It seems to be preset as "Ford" in some of the APIs?   Thanks
Create package on behalf of another user
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OneSpan Sign
Hey team, I found the API call creating a package (or template ) on behalf of another user in your account in this documentation: https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/packages.htm#Create2 But there's no Java implementation. Any examples in Java SDK? Thanks in advance!
/components/schemas/Package does not exist in Sandbox interactive API documentation
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OneSpan Sign
I'm trying to looking up the documentation for the POST /api/packages call within the Interactive API Definitions page in the sandbox environment, but when I click on this method, the page displays the following error:
Unauthorised and NoSession
Forum topic
OneSpan Sign
Whenever I make request to the https://sandbox.esignlive.com/api, I am getting the following error message {"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve Session","code":401,"name":"Unauthorized"}. I am usi
Set Expiry Date For A Package
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OneSpan Sign
Hi, I have a requirement to have an expiry date to be set during package creation or package update. I have read through the request and response related to packages and configuration and still could not figure out the procedure or field where the data should be set.
Pasting Text Tags in PDF document for signing - SIgnature is superimposed over Text instead of replacing it
Forum topic
OneSpan Sign
Hi,I'm using OneSpan's workflwo integration with Laserfiche to automate sending documents for signatures.