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919 results matched your search criteria
Error while adding document to existing package.
Forum topic
OneSpan Sign
Team We are experiencing intermittent issue while adding document to existing package. Please let us know why this could happen. For reference i will put in package on which we faced this exception.
Resending email notifications through REST API
Forum topic
OneSpan Sign
Hi Duo, Hope you are doing well!
Rename Transaction Document
Forum topic
OneSpan Sign
Hi.  Can you tell me if it is possible to change a template document name for a new transaction, and if so how this can be done? e.g.             Form form = new Form("FormName");
Adding Anchor tags to a document
Forum topic
OneSpan Sign
I have been hitting a bit of a brick wall trying to add text anchor tags to an uploaded document. Let my explain what I have been attempting to achieve. First I upload a document to an existing package, the package already contains a new role that I have created.
Conditional Logic
Forum topic
OneSpan Sign
I am trying to understand how conditional fields and logic works in the .NET SDK C# code. I have 4 RADIO buttons, 4 TEXT fields and 4 SIGN fields.
How to convert signature coordinates from millimeter unit to OneSpan unit?
Forum topic
OneSpan Sign
Hi Team, I am trying to figure out the way to convert the unit measurement in our system (millimeter) to OneSpan unit. Today we use this formula to convert the signature coordinates in my application to OneSpan:
Position extraction not working on 3rd party PDF
Forum topic
OneSpan Sign
Note: I saw this forum post but it wasn't really giving an answer so I am starting a new one to see if we can figure this out.
Verify transaction on Mobile Device - Page Cannot be Found
Forum topic
OneSpan Identity Verification
Hi,
documentExtractError
Forum topic
OneSpan Sign
Hello, I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".  
Unable to Apply Layout with Placeholders that Specify Both ID and Description
Forum topic
OneSpan Sign
Hello, I am running into an issue when using a layout that was created with placeholders that specify both an ID and a description. The layout can be successfully created and viewed, but the layout cannot be applied to a package.
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