OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Mobile SDKs - Industry best practices
Forum topic
OneSpan Sign
Hey folks at ESL, great job with the mobile SDK, though I'd like to suggest a couple things you can do to make working with the mobile SDKs a little easier.
KBA Authentication
Forum topic
OneSpan Sign
Hi, Good day! We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province cannot be empty. what might be the issue? please let us know.
Is it possible to change status from OPTED_OUT to DRAFT?
Forum topic
OneSpan Sign
I've tried to do a status change on OPTED_OUT package to DRAFT (edit data, then set it to SENT). Request PUT /api/packages/PACKAGE_ID HTTP/1.1 Accept: application/json,application/zip,application/pdf,text/html; esl-api-version=10.7 Accept-Encoding: gzip, deflate Authorization
Validation Error when using a dynamically generated PDF
Forum topic
OneSpan Sign
Hello, we have a scenario where we use ABCpdf to load a PDF document, populate form field values in the document and then use the document in an eSign package. When we try to send the package we receive a "Bad Request" response back: Could not upload document to package.
Connection reset by peer
Forum topic
OneSpan Sign
Hello,
delegated signing with fromfile=true
Forum topic
OneSpan Sign
Below are the step we use for hand drawn signature capture using api
How to have tags inside file document for custom fields to inject the field value dynamically?
Forum topic
OneSpan Sign
Hi Team, I have to inject the fields in a specific location of the document.. so I have to put tags for that,
Optional signers
Forum topic
OneSpan Sign
Is it possible to create a template with up to 5 signers but dynamically choose how many will actually be signing the package? I created a package with 2 signers but if I only include 1 signer it throws an unassigned role error.  {     "name": "{{name}}",
Can you open a signing ceremony as the package owner when not a signer?
Forum topic
OneSpan Sign
Hi, I'm using the Java SDK and trying to open the signing ceremony as the package owner (sender), when the package owner isn't a signer in the package.
Getting a new Error: No Role found for signer email
Forum topic
OneSpan Sign
I was generating Packages without a problem using my Code but now I am returning the following error when trying to send a new Package.