OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Setting Timezone for signer
Forum topic
OneSpan Sign
Guys, I am having a hard time finding information about setting the timezone for a date field that is captured when the signer is signing the document. Can anyone provide a link where I can find more information or possible provide a coding sample?
Fill in Label Field after Transaction Created from Template
Forum topic
OneSpan Sign
I have a transaction I'm creating in C# based on using at template.  The consent agreement and document to be signed are in the template.  I can create the transaction from the template no problem, but once it's created i want to update the value of a label field that's in the first doc
The number of Pre-Verify results does not match the number of documents that were sent for verification.
Forum topic
OneSpan Sign
Hello, I received an error message on trying to create a OneSpan package with the error code: "The number of Pre-Verify results does not match the number of documents that were sent for verification."
Get Evidence Summary
Forum topic
OneSpan Sign
Hello,   I would like to get the Evidence Summary of a completed transaction in Java.
Can a secondary signer be optional?
Forum topic
OneSpan Sign
Hi, I followed this guide to format my PDF to accept signatures for my client1 and client2. However, client2 is an optional signer.
Multiple Signers With Same Email - hand drawn
Forum topic
OneSpan Sign
Hi there, I have been trying to update documents that have FULL_NAME signers to HAND_DRAWN signers using the JAVA SDK.
getSignerURL - Unauthorized Access
Forum topic
OneSpan Sign
I am using the APEX SDK to create a package, add a document and signers and then send. I receive an email to sign the document and it works great. 
Query regarding integration with Conga
Forum topic
OneSpan Sign
Hi there. We have recently signed up with eSignLive to use with Salesforce, and at the moment Conga. I’ve found this document from your Online Guides on using Conga with eSignLive – http://docs.esignlive.com/content/d_esignlive_connectors_guides/salesforce/salesforce_v4.0/integrator_s_guide/wo
Uniqueness of names and ids
Forum topic
OneSpan Sign
Hi There, According to the requirements we have, if a person doesn’t completes the purchase by paying but has signed the documents, if that person comes back again after certain number of days, he needs to do the whole transaction again.
Incorrect signature when forwarding the signing request
Forum topic
OneSpan Sign
I have experienced that if I receive an eSignature mail requesting my signature, I can forward that mail to another person (not any delegation, just forwarding the mail) and this person can expand the eSignature link, get my signature fields displayed and completed with "click-to-sign".