1963 results matched your search criteria
Could not create a signer authentication token
Forum topic
OneSpan Sign
Hi, I am trying to retrieve the signer authentication token to build the SignInUrl to be used in Iframe in our application, which we are working on.  I am trying to use the approach of creating SignerSession with Signer Authentication Tokens as per the below blogs
optOut effect
Forum topic
OneSpan Sign
Hi What is the effect of a person clicking on the opt out button. Is the effect limited only the current signing ceremony. Or will that person's email be always opted out Thanks Mario
.withFontSize not working
Forum topic
OneSpan Sign
Hi. I've got fields that I've set up like this: .withField(createFieldBuilder(FIELD_TEXT_BOX_CONSTANT, TEXT_BOX_GRP_ADDRESS_CONSTANT, "tbRetirementDate") .withFontSize(22))
Callback notifications when the callback server is unavailable
Forum topic
OneSpan Sign
What happens when the server that is setup to receive callbacks isn't available due to a network issue or an issue with the server itself. Are any attempts made to retry the notification.
Pre-populating Custom Fields on a template
Forum topic
OneSpan Sign
Hi everyone, We have templates that are created through the Web UI with Custom Field fields on the template. The package is being created based off the template, and certain information about the signer needs to be prepopulated on the form (i.e.
Dynamics 365 Connector
Forum topic
OneSpan Sign
Hi Community,
Text Message Option
Forum topic
OneSpan Sign
We occasionally have users that do not provide email addresses in their contract flow. Is text message an option to initiate the signing process? If so, how is that structured differently in the JSON? Thanks!
HTTP/1.1 415 Unsupported Media Type
Forum topic
OneSpan Sign
Hello gurus. I hope you can help me. I'm trying to create a new package in sandbox.esignlive.com, but when I try to upload the document I'm getting: HTTP/1.1 415 Unsupported Media Type Basically I'm trying to reproduce the same calls as you are making in your PHP example, so: 1) I'm creating a pack
Signer can't reassign despite "Change Signer" feature already active.
Forum topic
OneSpan Sign
Hi everyone,Signer #1 already signed the contract, and waiting for Signer #2 to sign the contract.However, Signer #2 is no longer in the role and is supposed to assign the Signer #3 (taking over the role of Signer #2) to sign the document.
Getting original signer id from newly changed signer id.
Forum topic
OneSpan Sign
Hi, How do I get original signer id from new changed signer information (either using signer id or role Id) ? suppose Signer A will delegate his authority to Signer B, I want Signer A (original) Id by using Signer B (newly changed signer) Id or role Id. Please help me to get the