Dynamics 365 ConnectorMonday, March 29, 2021 at 05:43am
I'm currently using the Dynamics connector for Onespan Sign to successfully send transactions from the CRM system. However, once the transactions is completed the dynamics record doesn't update and the signed documents are not viewable in dynamics. I was getting a callback error email.
I've since had a play and now the callback email error has disappeared but I'm still no closer to viewing the completed documents in dynamics or having the records update accordingly e.g. status from sent to completed. I fear the callback may still not be working. I followed the linked instructions for setting up the connector and callback and am unsure how to proceed.
Connector setup: https://community.onespan.com/documentation/onespan-sign/guides/quick-start-guides/user/onespan-sign-microsoft-dynamics-crm-quickstart-guide
Any help is appreciated.