OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Multiple documents per transaction example?
Forum topic
OneSpan Sign
I'm looking for a coding example of a JSON package that would have multiple documents per transaction. Does anyone happen to know of a good link or example that I can use?
Retrieve Field Summary at Document Level
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OneSpan Sign
Hello, Using below retrieves a list of field values at the package level. But is it possible to retrieve the field values for a particular document? eslClient.getFieldValues(packageId) Thanks
Logo Size
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OneSpan Sign
Guys, I know we can pass our logo in via the package but what I cannot find is any documentation that tells us a preferred size for the logo. Is there one?
pacakage postbacks
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OneSpan Sign
there is a sdk documentation for events on packages. I can't see how to fetch user key. Does the key comes as part of json payload? or you use different method?
Customized field
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OneSpan Sign
Hi, I have some questions regarding about the customized field using sender UI: 1) from the documentation, it seems we have to enable the feature, could you let me know where to enable it in the account level?
Designer view redirect when done
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OneSpan Sign
Hi,
"_x" is being stripped out of emails
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OneSpan Sign
We have encountered an issue where customers who have an "_x" in their Email address are not receiving their esignlive Emails. Upon investigating the code it seems the EsignLiveJSONHelper.remove_x(String jsonString) method removes all instances of "_x" due to the naming convention of some objects d
How to disable email(notifctxn email "Go to Document") for an individual signer?
Forum topic
OneSpan Sign
Hello, Greetings for the day. Scenario: The person logs into web application, where the eSigning can be done in 2 ways. 1. Sign and 2. Request Signature 1.
Moving packing to Trash and Restoring it back
Forum topic
OneSpan Sign
Hi, Can you please provide the URL and JSON payload for moving a package into TRASH and restoring it back (REST API). I tried different combinations but did not work. Thanks, Abhijit
eSignLive docs
Forum topic
OneSpan Sign
Hi Can you please give me a link to the object docs It used to be at the link below https://docs.e-signlive.com/10.0/schema/index.html#package Regards Mario