1254 results matched your search criteria
General questions to get me started with an upgrade
Forum topic
OneSpan Sign
Hello, I need some tips to get me started with an upgrading to SDK 11.41 from a very old version. I was not involved in the original implementation, and I am lacking knowledge of what the platform provides.
Switching to Rest API from SDK- sessionToken
Forum topic
OneSpan Sign
Hello, I'm upgrading an application that user Java SDK to the REST API.  The application currently does in-person signing of 2 signers in an iFrame. The design is to now allow the users a choice between in-person or remote signing.
Editing Field Values using /api/packages/{packageId}/clone right
Forum topic
OneSpan Sign
Currently trying to customize my package.... It is an existing template on my sandbox and I would like to be able to customize the fields each time I clone the package. Is this possible? This is the current JSON payload I am sending... the signer information works but the fields are not working.
How can I to automate the "MySelf - Sign" after configuring /MyAccount/Signature
Forum topic
OneSpan Sign
I got a problem in the Guatemala country, because I need to get all packages signed by 2 people, buy I need to understand if is it possible to get the 2nd signer automated (the account owner) Could some help me?
Declined Reason
Forum topic
OneSpan Sign
Hi team, If our application somehow missed the callback notification of declined event, is there any SDK function that can be used to fetch the details about signer who opted-out/decline and with what reason? Thanks in advance!
Singatories
Forum topic
OneSpan Sign
Hi,   when request is placed to OSS for signatory, do both sender and signer need to sign (or signing process will be completed if singer does the signature?) Thank you! Naresh  
Specifying field order on forms
Forum topic
OneSpan Sign
Is there any way to control the tab order of fields on a form so that the signer will follow a specified order when tabbing through the form fields?  As things are now, this seems to be rather random.
Event Notifier
Forum topic
OneSpan Sign
Hello, I want to check more details about this event notifier (ESL:MESSAGE:SUCCESS:DOCUMENT_CONFIRM), A signer has successfully confirmed a document. A how I can know which document was signed? Will this event return any details about the document ID? Thanks, Nehme
Transaction history
Forum topic
OneSpan Sign
Guys, We are having an issue where a signer completed a transaction and then the transaction went into DRAFT mode. Is there a way to see a history to see what happened and what would have caused the transaction to go into DRAFT mode?
Send Invitation Email To Package Owner
Forum topic
OneSpan Sign
Hello, We found that once a package was created, all signers will receive an invitation email including the link to Signing Ceremony, but not the package owner. Is there any way to send the same email to sender also? Thanks in advance!