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2889 results matched your search criteria
How do I find the date when a package is sent
Forum topic
OneSpan Sign
Looking through the documentation and I'm unable to find a date for when the package was actually sent. Is this available somewhere?
Signing sender documents by API
Forum topic
OneSpan Sign
Hi, We have been trying to sign all documents using the canadian REST API (e-signlive.ca/api) We tried creating a package with the code provided on https://developer.esignlive.com/guides/feature-guides/sign-documents/ . We added a role ('Sender') and approval for this role. { "name":"Cont
SDK version 11 issues
Forum topic
OneSpan Sign
Hi Silanis team- me again :) We just updated to the .NET SDK to version 11.0.0. Since then we are getting the following error: Could not create an authentication token for a signer. Exception: The remote server returned an error: (500) Internal Server Error.
Rest API , match the font of label field to the other fonts in the document
Forum topic
OneSpan Sign
Hi,  Is there anyway to match the label font size with the other words . I can see the configuration to change label and form fields , how to see the font size of the other words in the document in sandbox . so that i can match the font .   Thanks in advance!
Signer Id's Validation
Forum topic
OneSpan Sign
Hi! I am using the SDK to create a ceremony with a custom signer id and I need to use the signer's email. The SignerBuilder.withCustomId(String) method's javadoc says the following:
Unable to Validate the URI provided in REST API documentation
Forum topic
OneSpan Sign
Hi Team, I am trying to use the REST APIs to Integrate Silanis with my application. Before I code any API URL in my program, I want to test and validate URIs using PostMan Client.
Does the SDK version used have to be updated with each OneSpan major verson
Forum topic
OneSpan Sign
Hi,   When OneSpan releases a new version on their production environment, will there will always a corresponding SDK version update as well? How are the OneSpan environment and SDK updates timed?
Multiple signature fields showing as one
Forum topic
OneSpan Sign
Hie, I am adding fields to pdf using approval(in json format). It is working fine for every type of fields(TEXTFIELD, CHECKBOX) except I can only see a single SIGNATURE capturing field even if I've added two/three of them inside json. Am I missing something ?
Issue with PUT call only on Sandbox
Forum topic
OneSpan Sign
Guys,I am getting this error when trying to update the package status of a package. Is there something going on with the PUT call? I am able to do the other POST calls.url - https://sandbox.esignlive.com/api/packages/{transactionID} 
Accessibility transaction
Forum topic
OneSpan Sign
Hi,
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