OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Visual Audit Trail
Forum topic
OneSpan Sign
I have seen references in the documentation to what looks like a timed visual audit trail:
Is there an API to check the Documents Audit in a Package
Forum topic
OneSpan Sign
Hi, Is there any API or .Net SDK, we can have view the list of documents added, removed, and other Audit Trails on an package. I am using the below API to get some signing and viewed audit on a package, https://sandbox-esignlive.cdk.com/api/packages/XXXXXAAAAXXX==/audit but we need to check the
Audit service details
Forum topic
OneSpan Sign
In looking at the audit service for a package there appears to be events worthy of being in an audit log but do not appear to be. For example: PIN authentication failures show up, but not that access has been locked out. I haven't tried, but does resetting the 'PIN count' get logged? Both of thes
Does anyone disable any auditing in MS Dynamics for OneSpan?
Forum topic
OneSpan Sign
I would like to know if anyone has or disables any of the auditing that OneSpan enables in MS Dynamics.   I would also like to know if there are any repercussions with disabling auditing for OneSpan in MS Dynamics.
Modifying the Evidence Summary PDF Audit trail table
Forum topic
OneSpan Sign
Hi Team, We are doing Auto Esign in our project .Since we are doing auto Esign IP address column is appearing as blank in evidence summary Audit trail table. Is it possible to insert our server IP address in Audit trail IP address column for Auto Esign?
Accessing a Package's Audit Info
Forum topic
OneSpan Sign
Sorry for all the different posts, but I thought it'd be better to have each question separately so they're easier to search. Another thing I'm going to need to use is to get the Audit information like in the evidence summary PDF I can download, only the listing of events from the SDK.
Restricted Symbols in Document Names
Forum topic
OneSpan Sign
Hello, I've noticed that creating documents with names that contain the windows restricted file name symbols ( ":\|/*?> ) will cause the documents to be shown in the signing ceremony and audit information with those symbols replaced by underscores.
How can I put signer names into the "Other" column of the audit trail after each signing action?
Forum topic
OneSpan Sign
I would like to know how to record or archive the signer’s name into the "Other" column of the audit trail for each signing action completed.
What information is in "Other" common in the Audit Trail?
Forum topic
OneSpan Sign
In the Audit Trail, when a signer accepts, in the "Other" column it has "Approval:" followed by a string. What is this string? Thanks.
Get Evidence
Forum topic
OneSpan Identity Verification
Hi,   Is the audit trail pdf only available when the a transaction has successfully identified an individual   Thanks