369 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I want to merge one owner account to another account. from the merge sender option, 3) before merging the account owner to another account, please set one of regular sender of origin account as account owner.
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan:
{"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"}
Is there any way to unsuspend my sandbox account?
Forum topic
OneSpan Sign
Can I ask how I can apply my signature to documents I send out for signing?
Forum topic
OneSpan Sign
Hi,
1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
Forum topic
OneSpan Sign
Is there any talk about creating a Super account that can manage a number of Account Owner Accounts instead of having support move a user from one account to another as well have the admin for the account owner delegate access.
Forum topic
OneSpan Sign
Hi,
I'd like to know where can I set this property?
1) Confirm button: Enable/Disable confirmation dialog after signing a document
2) Default Consent Document (TURN OFF)
Forum topic
OneSpan Sign
Hello,
I download the tool to migrate the accounts from sandbox to production server.
The tool working fine but when migrating all the templates, the sandbox watermark still showing.
Kindly, advice how this water mark can be removed in production account for esignlive.
Thanks,
Nehme
Forum topic
OneSpan Sign
Is there any way I can remove account logo.
I can replace it by logo-esl.png with logo I want. But I don't want any logo in the signing page. How do I do that
Thanks