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369 results matched your search criteria
merge account
Forum topic
OneSpan Sign
Hi, I want to merge one owner account to another account. from the merge sender option, 3) before merging the account owner to another account, please set one of regular sender of origin account as account owner.
Suspended account
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan: {"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"} Is there any way to unsuspend my sandbox account?
Super Account Owner
Forum topic
OneSpan Sign
Is there any talk about creating a Super account that can manage a number of Account Owner Accounts instead of having support move a user from one account to another as well have the admin for the account owner delegate access. 
Creating Sender Account
Forum topic
OneSpan Sign
Hello Duo,  Our requirements: 
Migrate Account Tool
Forum topic
OneSpan Sign
Hello, I download the tool to migrate the accounts from sandbox to production server. The tool working fine but when migrating all the templates, the sandbox watermark still showing. Kindly, advice how this water mark can be removed in production account for esignlive. Thanks, Nehme
Question on multiple accounts
Forum topic
OneSpan Sign
I have a hypothetical question at this time. We may want to request another Onespan account with end users for a specific line of business at our organization. Having multiple Onespan accounts has some limitations.  
Changing account logo
Forum topic
OneSpan Sign
Is there any way I can remove account logo. I can replace it by logo-esl.png with logo I want. But I don't want any logo in the signing page. How do I do that Thanks
Creating Sender Account
Forum topic
OneSpan Sign
Hello Duo, 
Over arching Account Owner
Forum topic
OneSpan Sign
Does OneSpan have what I'll call a super ID that can make changes on any account on behalf of the owners?
email account invitation html
Forum topic
OneSpan Sign
<a href="$LINK_URL;">REGISTER YOUR ACCOUNT</a>   I was wondering if there is a specific URL I should be including in the html code?
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