OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

63 results matched your search criteria
eSignLive modal window is showing empty in Chrome browser of IOS Device
Forum topic
OneSpan Sign
Hi, We are using the REST API service for eSignLive Integration. Observed that, sign navigation is not being displayed for IOS Device in Safari browser and received the update that this is known issue and will be addressed in Q4 .
Setting e-signlive iframe's height same as the height of browser's viewport
Forum topic
OneSpan Sign
We are seeing browser's vertical scrollbar on some devisces with smaller screen size as a result the signature navigator becomes invisible (goes below the fold) plus extra scrollbar is creating confusing for users since iframe already contains a separate scrollbar.
Iframe cookie issues
Forum topic
OneSpan Sign
Hi there, We are loading our documents in an iframe and are encountering errors with client browsers that have Third-Party Cookies disabled.
Receiving Access Denied on Interactive API Reference Page
Forum topic
OneSpan Sign
Receiving Access Denied on Interactive API Reference Page. Occurs whether logged in or out. Previously don't think the page was behind authentication at all. Already cleared browser cache, using multiple browsers etc. How to fix? https://app.screencast.com/HAJgXOKfux8wM
Signing ceremony token does not generate from Safari browser.
Forum topic
OneSpan Sign
Hi, We can generate package but not signing ceremony token from Safari browser. So, we see that package id is generated but we can not generate token when calling from safari browser. Can you please help for solving this issue? Thank you.
ID Verification - Integration with Mobile Application
Forum topic
OneSpan Identity Verification
Dear Support Team,
iFrame Safari Browser issue
Forum topic
OneSpan Sign
Dear All, I am getting the below error on the page loading iFrame in Safari browser: Refused to display 'https://apps.e-signlive.ca/login?destination=/packages/UDZV56Wee-QC8OWLQp7oOXbD8_M=/sign' in a frame because it set 'X-Frame-Options' to 'SAMEORIGIN'. Please let me know what is the problem.
Multiple signing sessions on same browser
Forum topic
OneSpan Sign
Team, I want to load two signing sessions for two users on the same browser. I have two silanis live urls (https://sandbox.esignlive.com/access?sessionToken=user1SessionToken and https://sandbox.esignlive.com/access?sessionToken=user2SessionToken) and opened in two tabs of the chrome browser.
Logo(Branding Customization) - not working on Edge browser
Forum topic
OneSpan Sign
Hi Team, Greetings for the day.
Declining a package instantly logs you out of silanis. Why?
Forum topic
OneSpan Sign
In our software we generate a package in the background then display an IFrame to the URL created with the package from the .net SDK. Right now I have only seen this in your sandbox.