29 results matched your search criteria
Failure to delete the default-consent document - strange behavior
Forum topic
OneSpan Sign
I'm seeing some odd behavior, on my local development environment, I can create a package and delete the "default-consent" page without issue. Once I've moved this to our integration environment, this same call fails.
Remove approval from Default Consent
Forum topic
OneSpan Sign
Guys, I am trying to remove an approval from the default-consent document as we do not want a signer to see it.
Adding the default consent back into package?
Forum topic
OneSpan Sign
Guys, We know that we can remove the default consent from when editing the package. Is there a way to add it back in? If so, I'd be curious to know the steps involved. Thanks!
Force Notary to have to accept the default consent
Forum topic
OneSpan Sign
Guys, Is there a way to force our Notary accounts to have to accept the default consent?
how to upload customized default consent form
Forum topic
OneSpan Sign
Hi, I want to upload customized default consent form for every package, and my account already removed the 'default consent' form. when I tried to upload the form as document id as 'default-consent', this form always in document index 1 instead of index 0 as expected. any idea?
Finding the .pdf file of the default.consent.document
Forum topic
OneSpan Sign
Good day, Our users are about to create a new group, and they want to validate, verify, re-use or modify the default.consent.document from a previous team.
Sandbox Issues
Forum topic
OneSpan Sign
Guys, I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490 I am having the same issue with two packages that are up in the sandbox right now. I am not able to accept the Default Consent document on any signer.
Adding customized consent docuemnt
Forum topic
OneSpan Sign
Team, How can I add/replace existing 'default-consent' document with my own document (pdf). Can you please post some guide on this.
How to remove the electronic disclosure?
Forum topic
OneSpan Sign
Hi, We have tried to remove the default consent form using the following snippet eslClient.PackageService.DeleteDocument(packageId, "default-consent"); But the electronic disclosure still shows up and our signable PDF is not shown. We are using one of the small samples the works perfectly without t
wanna user cant move next document without accepting
Forum topic
OneSpan Sign
HI All , I have default consent document and three accept only documents and last one include sign. I would like user can't move next document without accept it.