269 results matched your search criteria
Best practices for docx template
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OneSpan Sign
MS word has several different techniques for fields (content fields, bookmarks, and form fields). I’m not sure which technique I should be using and what are general best practices for setting up word templates. Is there any advice on this?
Creating package using REST API Text Tag not working
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OneSpan Sign
Hi All, I followed instructions provided in https://developer.esignlive.com/guides/feature-guides/text-tags-extraction/ "REST API" tab Also "Code Share" hyperlink does not have any code sample to download. Using postman REST API client I am able to create package in esignlive but for some reason
Document types supported for e-sign
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OneSpan Sign
Hello Support Team, I am using .Net SDK for esign designer view.  Currently, I am using PDF files for esigning that is working as expected. but, I want to know that how many documents types (other than PDF) are supported by onespan for esigning?
Attaching .docx file to Package
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OneSpan Sign
I am working on a solution to create a package containing a single document. When I use a .pdf file, this works fine - the document is sent; a signing URL is generated and I can sign. When I try to use a .docx file, I get a HTTP 400.
Unable to add Word Documents to transactions
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Hi, This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment. If I attempt to upload via the UI I get the following error after about 30 seconds: "ERROR
Why the owner of the account becomes a signer in a package using API ?
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OneSpan Sign
Hi, We are noticing a surprising behavior when using the REST API to create a package, compared to a package created using the UI. When we use your quick start "Create and send a package" (https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-java/), we should have only
Signed Field not visible in browsers
Forum topic
OneSpan Sign
Hello Onespan, I am stuck with the issue for a while and decided to post something here.   I am currently using two documents for signing. One document is in .pdf format and this works fine.
Text Tags - Word Doc field not updating
Forum topic
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We are trying to test how well text tagging will work for us and cannot get a simple field to populate with data. I'm sure it's just a text tag/or json payload issue. Payload:
Ability to send 2 DOCX files with a single payload for Text Tag Extraction
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OneSpan Sign
Is it possible with text tag extraction to send two PDF documents with the payload? If so, can you share an example - we are not finding any examples? We are using the OSS ReST API to send payload data.
Create Package from multiple templates
Forum topic
OneSpan Sign
Hello, Can I create a package from multiple templates? For example, I have template 1, template 2 and template 3. Can I create a package based on the 3 templates I have? Thanks