OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Limit on Q&A/challenge response questions
Forum topic
OneSpan Sign
Is there a limit on the number of questions that can be presented for validation. The code examples use two Q&As and the UI has a limit of two. Does the API have the same limit?
How long do signed packages "live" on eSignLive?
Forum topic
OneSpan Sign
Is there any limit to how long a signed package will "live" (i.e. be available for user download) on eSignLive?
Extend emailMessage content characters length limit
Forum topic
OneSpan Sign
Follow-up of https://developer.esignlive.com/forums/topic/emailmessage-content-length-limit/ Most of the fields have 4000 characters limit, but here we have only 1024. I would love to have it increased.
Additional Fields in Bulk Send
Forum topic
OneSpan Sign
Hi, I understand additional fields can be put in the CSV for bulk send to populate custom data into a transaction by adding extra columns that map to fields in the template. Is there a limitation on the number of fields for each row in the CSV?
delegation limit
Forum topic
OneSpan Sign
Can you confirm if there is a limit to how many delegates you can have.
What is the max number of documents allowed in a Package
Forum topic
OneSpan Sign
We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK.  My question is there a maximum number of documents that we can upload/include in a single signing package?  Are there limits on the total size of these files or is th
emailMessage content length limit
Forum topic
OneSpan Sign
Hi, I saw the post for email Message content length limit was 1024 back in 2017, is it still true for  our on-prem v11.25? if not, could you let me know the new limitation?   thanks, Cindy  
textfield with longer default value is not rendering in the document
Forum topic
Intelligent Adaptive Authentication
Hi Team, Trying with below textfield with defaut value, but not showing text field after onespan sent the document. {{*esl_InstitutionName:" + ID + ":textfield:offset(0,-2),Value("Enter the client details")}}  
Page Size now Limited
Forum topic
OneSpan Sign
I had API code below that used a PullPageSize of 500 and worked fine, but with the OneSpan updates that returns a null pointer.  I can use 100 without a problem.   Why was the size limited?  What is the limit?  Using 100 make my retrievals MUCH slower
Limit on signers
Forum topic
OneSpan Sign
Is there a limit to how many signers you can add to a transaction?What about for bulk sign?