566 results matched your search criteria
Document Verification with Facial Comparison
Forum topic
OneSpan Identity Verification
Looking for some more information on this.  We have set this up to use with signing events and was told you must insert the name exactly how it appears the persons identification.  We have found lately that sometimes you must insert the middle name/initial and sometimes not.  Is th
Bulkifying Callout for Package Update APEX SDK
Forum topic
OneSpan Sign
Hey Team, If we have more than 50 documents assigned to one signer and if the signer get changed in the middle of the signing process. Can we update all the 50 document signers with the single callout.
xtenant name
Forum topic
OneSpan Identity Verification
Hi,   Can you confirm if the xtenant_id in the header of the API should be the the same as the client_id in the JWT token? It seems to be preset as "Ford" in some of the APIs?   Thanks
Signers Valid First name and Last name
Forum topic
OneSpan Sign
Some of our signers do not have the last name. What should be passed via REST API in such cases? Someone without a last name should be allowed to register a signature on his document.  
Valid package name
Forum topic
OneSpan Sign
For over a year I have been creating packages using a JSON string as the package name (something like "{ApplicationId: 1033}").  I do this because the package name comes through in the event callback notification, and I can easily deserialize the package name and extract some informatio
Senders names changes
Forum topic
OneSpan Sign
We have users that have changed their name which results in a change to their email address that impacts their account with OneSpan.  What has been the best practice there, as we have single sign-on, once the user have changed their name, it will take time again to go back and it is just a m
Unique Package Name
Forum topic
OneSpan Sign
Hi, We have a requirement where we need to impose unique package name when users create a transaction. I understand that the only uniqueness that eSL has is the packageId and not the name. Is it possible to check the uniqueness of package name before it is created? Thank you.
Text tag name
Forum topic
OneSpan Sign
I have one question regarding Text tag, can we define a name for a text tag? For e.g, in the below text tag, can we set a name as well? So that when we retrieve the value we know that the value corresponds to that particular field.
Capture Text is showing with Date and Full Name (First name and Last Name)
Forum topic
OneSpan Sign
Hi, We are not sending the "hideCaptureText" as false in the request eventhogh we are receiving the signature with Date and Name after signed the document. Please let us know whether we can do Account Level settings for True/False for this feature if yes, please provide us the screenshot. Thanks,
Valid sender requires both a first name and a last name
Forum topic
OneSpan Sign
Valid sender requires both a first name and a last name, but what about when the sender is a company or only has one name. There is no ability to leave one blank. In the OneSpan UI, first name and last name are both required fields.