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Force mobile UI for signing ceremony?
Forum topic
OneSpan Sign
Hello, I are not using the iOS SDK, and instead loading the signing ceremony from the signingURL in web views on both iOS and Android tablets.
Enhance Signing Ceremony UX
Forum topic
OneSpan Sign
It would be extremely helpful to enhance the signing ceremony UX. Since it's the core component of an end-user, we would love to see enhancements to the UI/UX to make it a better/more intuitive experience. Below are a couple of items: 1.
Signing ceremony - native implementation
Forum topic
OneSpan Sign
Hi, I have been checking out the mobile SDK's.
Signing Ceremony Speed Issues
Forum topic
OneSpan Sign
Hi, We have eSignLive for both the web and mobile. We've noticed that loading the Signing Ceremony is taking a really long time to load, both in dev and production. Is there any performance update planned in the future? Thanks, Fernando
Additional Information from Event Notifier (Web UI)
Forum topic
OneSpan Sign
We have scenarios where we need to support/guide the user as they work through a signing ceremony. Example: Employee opens a window and starts a signing ceremony and then moves the window over to a touch screen for the customer to use.
in person signing
Forum topic
OneSpan Sign
Hi, In sandbox, with classic UI, I created the package with 'in person' signing enabled, from desktop, I can see the 'in person' dropdown showed in the signing ceremony, but in mobile device, I don't see the dropdown. is it as expected?   thanks, Cindy
Thank You message disabled but still showing on mobile viewer
Forum topic
OneSpan Sign
We have the thank you dialog box for signing ceremony disabled for our signers, and it doesn't show up when you finish signing on a desktop. However the thank you messaging still shows when finished signing on a mobile device. Is there a way to hide this on the mobile UI as well?
Account setting questions
Forum topic
OneSpan Sign
Hi, 1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
Signing Ceremony - Set the handoverURL when generating the link
Forum topic
OneSpan Sign
For the Signing Ceremony we currently can set the HandoverUrl only when the Package is created. It would make more sense and allow more flexibility to be able to set/override the HandoverUrl when the Signing Ceremony link is generated (e.g.
Own UI for sign ceremony
Forum topic
OneSpan Sign
I have been using the rest api to create transactions for the signing ceremony. The api returns a token and the transaction id. I have built the url to open it in another browser tab and continue with the signing ceremony.
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