8 results matched your search criteria
Forum topic
Good Morning guys,
My team and I have been working on this error for a few days now and we aren't sure why it is firing off.
We found that a specific set of fields on the document are giving us this feedback and we also downloaded the document and we're able to upload it to the front end server
Forum topic
Hello,
We are trying to sign document using API api/packages/{packageId}/documents/signed_documents and passing "handdrawn" string in request body.
Forum topic
Hi Team,
I am trying create a package with pdf document part of package.
Forum topic
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message
Hi, getting the same error, document is correct pdf, can you please check {"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message":"Could not upload PDF document: it contains a syntax error
Forum topic
Hello Team,
I have the following scenario: I am trying to create a Package with a PDF document, which is provided as binary stream. I also want to add a Signer(s) Signature(s) and to locate these through corresponding text-anchors.
Forum topic
Hi,
Recently we got the following 2 errors intermittently when creating the package using the same form, do you know what did happen?
From the error message, it seems it complains about the pdf document has error, but we are using the same document for test case, and most of time are successful, o
Forum topic
Hello,
I am getting this error while generating eSign:
Could not create a new package one step. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages.
Forum topic
Hi!
When sending some eSignLive packages (.NET SDK), here is the error message I receive for some of the packages I send (it works for others :-S)
What does it mean that my document could not be flattened ?