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We are using
SignatureBuilder.captureFor()
to ask for a handwritten signature, but after the expected user signs, not only the handwritten signature drawn shows up, but also the full name appears, it seems the full name signature comes upon anyway by default. Is it possible to show the handwritten signature only? This is the sample code:
final SignerBuilder signer = SignerBuilder.newSignerWithEmail(email)
                    .withFirstName("sf9719")
                    .withLastName("Doe")
                    .withCustomId("Signer");
            final PackageBuilder packag
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One of our customer is currently working on rewriting their functionality for changing a package status to Draft, and they are running into some issues with getting the sdk’s functionality to work. Here is the code that he has written so far, as well as the Logging outputs that he has to try and can you please help us to troubleshoot. final EslClient eslClient = *I am retrieving the eslClient here with information passed into my method* final PackageId packageId = new PackageId("I-Cd0CvwjGJbNfi6y6fm9SIpigw="); LOGGER.info("Changing Pack
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Hi, We’ve been noticing some odd behaviour in the layout designer recently. We’ve seen the signatures displayed below where they should be when first opening the designer and also seen the signatures jump down after releasing the mouse after dragging them around. This seems to persist for the entirety of the designer session, but we’ve been unable to determine how the designer gets into that state. It only happens intermittently and we cannot consistently reproduce the issue. Any Idea what’s going on?
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Suddenly got these errors. Could any tell me why? thanks 13 Nov 2018 14:29:06,983 - ERROR - STDERR - Nov 13, 2018 2:29:06 PM com.silanis.awsng.web.rest.util.JacksonUtil deserialize SEVERE: Failed to deserialize json string: {"messageKey":"error.validation.packageManagement.invalidState","message":"This package is in an invalid state for requested action.","code":400,"name":"Validation Error"} com.fasterxml.jackson.databind.exc.UnrecognizedPropertyException: Unrecognized field "messageKey" (class com.silanis.esl.sdk.SessionToken), not marked as ignorable (one known property: "sessionToken"])
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Hi, I am receiving the error [401, Unauthorized] response when creating a package with JavaSDK. Here is the error message: com.silanis.esl.sdk.internal.EslServerException: Could not create a new package Exception: HTTP POST on URI https://sandbox.esignlive.com/api/packages resulted in response with status code: [401, Unauthorized].
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Hi team, In our workflow, we allow our user to delete their transaction. I found two functions in SDK deletePackage() and trash() So my question is, what's the difference between them, what do you suggest to use? And when I managed to trash a package, it's status is not updated to "trash", can you tell me why? my package id is Sr7BDJsSUV015vIeNr1ezLHaVWY= Thanks
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I was successfully able to change my package status to DRAFT by using the code supplied in your guide. See below:
EslClient eslClient = new EslClient(api_key, api_url);
eslClient.changePackageStatusToDraft(packageId);
However, I also noticed there is another way to update the package status:
PackageId packageId = new PackageId("MY_PACKAGE_ID");
DocumentPackage package1 = eslClient.getPackage(packageId);
package1.setStatus(PackageStatus.DRAFT);
eslClient.updatePackage(packageId, package1);
Do these two methods have the same effect? Or is one preferred over the other?
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Hi, I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message ' error.eslx.inputValidation.documentPreverifyError'. I saw a post on the same topic and based on the reply I uploaded my document through he Web UI and I am still getting an error saying 'Document may be locked' but there are no security restrictions on the document. PFA screenshot of the settings. Please check the document and let me know why we are not able to upload it. Thanks