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Hey team, We are using Text Anchor feature to extract fields. But there was one field that doesn't get the right position and show up at left-top corner of the page. Our .NET SDK version is 11.0, during package creation, we didn't receive any error. Please advise, Oliver
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Is it possible to get the 'locked' status of a signer by using GetSigningStatus(). Currently, the returned status is 'pending', even though the user was locked. I'm aware there's a callback that can be used, but using GetSigningStatus() flows better with our current code base.
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I have inherited a small (and incomplete) application from a former developer at my company that uses v11.5 of the .Net SDK to manage senders for our account. Recently we used the app to delete a sender via a call to AccountService.DeleteSender(). This call didn’t remove the sender; it changed the sender’s Status from SenderStatus.ACTIVE to SenderStatus.LOCKED. Seemed reasonable at the time, and it had the desired effect. Now we need to re-activate this sender, and I must update our application to perform this operation.
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Hello, get the below error while create a new package one step. *** System Error Occurred *** Could not create a new package one step. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages. Optional details: {"messageKey":"error.internal.default","technical":"EsepCommand failed and no fallback available.","message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
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I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line. Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10), DateTime.Now.AddDays(-10), DateTime.Now); using System; using System.Threading; using Silanis.ESL.SDK; using System.Diagnostics; using System.IO; namespace GetDocumentsFromELive { class LoadFiles { private static String apiUrl = "https://sandbox.esignlive.com"; private st