ejeyakumar

Get 'Locked' Signer Status

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Is it possible to get the 'locked' status of a signer by using GetSigningStatus(). Currently, the returned status is 'pending', even though the user was locked. I'm aware there's a callback that can be used, but using GetSigningStatus() flows better with our current code base.

Approved Answer

Reply to: Get 'Locked' Signer Status

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Hi there, It was internally confirmed that when a signer get locked, the signing status of "signing pending" is correct as the signing is actually pending. So I'm afraid the best practice here is still setup a callback listener and monitor the event notification for "SIGNER_LOCKED" vs actively polling signer object and checking the "Locked" attribute. Hope this could help! Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


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