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Good Afternoon, My orginization is in the process of upgrading our On Premise ESignLive solution from 6.2 to 6.5. As part of this upgrade we are attempting to make some documents WCAG 2.0 AA compliant. From reading documentation on this sight, from the ESignLive platform perspectve, i should simple be able to add .WithAda() to the settings using the SDK.
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Hi there, Our team is finally ready to update to the newest version of eSignLive. From what I remember, the url changes. Right now we are using the version that is in "apps.e-signlive.com" I think the new version is with the "esignlive.com" domain. Are there any guides on how to make this transition? Thanks, Fernando
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Hello, I download the tool to migrate the accounts from sandbox to production server. The tool working fine but when migrating all the templates, the sandbox watermark still showing. Kindly, advice how this water mark can be removed in production account for esignlive. Thanks, Nehme
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Hello, We are using eSignLive API and sending the documents as impersonate where we are sending the landing url. Each time the user completes the signing on eSignLive portal it redirect the user to landing url and we received a next signer url and this process goes on. Now the issue is that when the first signer completing the signing the eSignLive showing below error and not redirecting the user to the landing url. "Something went wrong and your request could not be completed.
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Hello, I am working with .NET SDK. Currently according to my requirement I need to change my enforceCaptureSignature to true for allowing user for multiple time signing. While searching for solutions I found "https://sandbox.esignlive.com/api/packages/{packageId}". Here through JSON I can modify the value for enforceCaptureSignature value. With the Rest client request I tried for the same while I am getting authorisation error.
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Error message: Could not create a new package. Exception: Object reference not set to an instance of an object. at Silanis.ESL.SDK.Services.PackageService.CreatePackage(Package package) at Silanis.ESL.SDK.EslClient.CreatePackage(DocumentPackage package) at Shortcut.SSTAPI.Services.eSignServices.StartContractSigningProcess(Int32 sellerId, SigningMethod method, ProjectEntity project, ContractEntity contract, Byte[] pdfContent)