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We receive the following error message if the package is signed by the one individual and not the other when we do a check status call. Could not get signing status. Exception: The remote server returned an error: (404) Not Found. HTTP GET on URI https://sandbox.esignlive.com/api/packages/nXBOC9qX4SxRrpJgB5B5_GzQArM=/signingStatus?signer=zew1raC2TPoN&document=.
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I'm referencing the custom signing ceremony settings, in an attempt to customize the Thank You dialog content. The sample provides JSON settings, but how are these updated for the package? https://docs.esignlive.com/content/c_integrator_s_guide/sdk/k_customization/customizing_the_signing_cermony.htm#Branding Also, is it possible to do the following via the SDK? - Consolidate the signature and confirmation steps into one? Right now it's two different steps. - Increase the font size of the tool bar - Automatically download the signed documents after confirmation
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We are integrating ESignLive with our ASP MVC site. I don't think this issue is specific to .NET, but I'm not sure where else to post it (sorry if it belongs in a different forum). Our application generates a signer url like this:
signerAuthenticationToken = eslClient.AuthenticationTokenService.CreateSignerAuthenticationToken(new PackageId(packageId), email);
SignatureURL = authClient.BuildRedirectToSigningForSigner(signerAuthenticationToken, new PackageId(packageId));
We then display the signature document in an iframe using the SignatureURL as the src.
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When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error. Could not get signing status. Exception: The remote server returned an error: (404) Not Found. HTTP GET on URI https://sandbox.esignlive.com/api/packages/nXBOC9qX4SxRrpJgB5B5_GzQArM=/signingStatus?signer=zew1raC2TPoN&document=.
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Hey there, I've got some established code that is able to create packages consistently. However, I've run across a particular set of documents / metadata that is preventing the server from creating. This is the error from SDK: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://xxxx.xxx.comt/api/packages. Optional details: {"code":500,"technical":"could not prepare statement","messageKey":"error.internal.default","message":"Unexpected error. Any idea what might generate that message? If not, what's the best way to troubleshoot?