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I am trying to run a simple application which does not do much. It simply attempts to wrap a sample PDF around an e signature and the error I get is Silanis.ESL.SDK.EslServerException HResult=0x80131500 Message=Could not send the package. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.esignlive.com/api/packages/8e_mjoZZHOqAhiDP_8bMcX8ZJdE=.
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Hi, We're on onsite customer running ESL 6.2. We recently decided to remove the "Confirm" button at the top of the screen during the singing ceremony. We added code to include .WithoutGlobalConfirmButton() per below but we still see the "Confirm" button during signing. I've pulled the JSON for packages created before and after the change via the API (attached). The JSON shows the change, but again no change in behavior.
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Hello, Our network admins moved our DNS servers yesterday and this morning our esign callback is failing. Failed to communicate with the callback server. URL: https://URL.in.question/Esign/EsignComplete.aspx Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_COMPLETE","sessionUser Move was complete last night and all the places I know to look show that it is fully propagated. All pages show up fine. Any suggestions on what to check next? Thanks for your time, Mark
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When the signing ceremony is in an iFrame on a mobile device in portrait orientation there is a message asking the user to turn their mobile device to a landscape orientation. However, when you do this nothing happens and I don't think the signing ceremony is picking up on the orientation change event firing. If you were to go to an iFrame loaded signing ceremony already in landscape orientation it works fine. So, I was wondering if any one could provide any insight as to how we can resolve this issue? Thanks in advance!