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During the development of a small PoC, we have hit an exception in one of the REST calls that we are not able to resolve. What we are trying to do is the following:

1. Clone an existing template with one document and signature configured.

2. With the new package still in DRAFT, add to new package a dynamically generated PDF

3. Retrieve the fields of the two documents and repopulate them (at this point, only the first document, the one that originally belong to the template will have).

4. Send the document to the customer.

Forums

Guys,

I know it's been a while since we've had a discussion about this but I not circling back around to this topic.

For our notary signing experience we are now trying to test with the new signing experience. I'm going through the same work flow as before but this time I'm creating the signing linked for the new experience like below.

https://sandbox.esignlive.com/a/transaction/8OCf7IvvMK_sMpyteJ3e8PyDecA=/sign?

Forums

Hello everybody,

 

I try to implement a signing order, but it doesn't work. All three Emails are sent at the same time.

What's wrong? Here is my json code:

{

"documents": [

{

"approvals": [

{

"id": "ExampleSignatureId",

"role": "Signer1",

"fields": [

{

"page": 0,

"top": 100,

"subtype": "FULLNAME",

"height": 50,

"left": 100,

"width": 200,

"type": "SIGNATURE",

"name": "ExampleSignatureId1"

}

],

Forums

Hello all, we require to add preview functionality to our system before sending a document to signers. I couldn't see an API for this. Does Onespan provide a preview URL?

As a workaround, we may follow these steps:
- Clone an existing package/template
- Update approvals
- Download document (PDF) and use it in preview
- Delete this temporary package

I think this is not the best way. Do you suggest any other solution?

Forums

Seeing how to set the inPerson(Boolean) at the DocumentPackage level. Is there any way to set this attribute at the signer level? Our workflow has the possibility that some signers will be in person and others will be remote. We would like to suppress the email for in-person signers but still want the email sent to remote signers. I am not seeing that the API supports this. Does it?

Thanks

Forums

Hello,

 

I have a question with regards to callbacks. In our OneSpan account we have a callback URL configured to be used by one system for eSignature package events. We now are going to use the same OneSpan account for another system but want the events for package from the new system to be routed to a different callback URL.

 

Forums

Hello,

We use the REST API to submit packages.  We place the signature boxes using anchors.  We need the signer to put his initials on multiple pages.  We placed the anchor text on each page where the signer must sign but only the first occurence is processed.  Do we need to enter a different anchor text on each page?

Thanks,

Patrick