Forums
My Operator id configured with Production env (US2). I could not find the API key in the integration tab of the Admin Page. How to get a API key for PROD environment . Kindly let me know the End Point URL for the production env API's.
Forums
Hello, I'm currently using the REST API to upload a package. The package has 2 signers and 3 documents. First Document (Requires only Primary Signature) Second Document (Requires only Joint Signature) Third Document (Requires both signatures) Is there a way to specify which document is required to be signed by which signer? My problem is that my documents have placeholders for multiple signatures.
Forums
Hi, I am trying to retrieve the packages which are in "DRAFT" status , below is API url. Below is my code that i am running, in the response it always returns only one package and that too with the status "COMPLETE" . There are packages which are in DRAFT status but not sure why are they not returned. Can you please help me with this issue.
Forums
Guys, I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490 I am having the same issue with two packages that are up in the sandbox right now. I am not able to accept the Default Consent document on any signer. Please see the attached jpg image of the error that I'm receiving. Since I am logged in as the Notary account, I am able to see the documents in the edit view and they all look correct. All labels, capture signatures, etc are on the image. After further research we found these items. 1.