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Hi, I'm trying to follow the example https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-rest/ however there seems to be conflicting information between the required fields listed there and the ones listed on the YAML. Looking for some help in troubleshooting the bad response i'm getting. Please find attached my payload (redacted the PDF data and personal info). The PDF is being attached as a BASE64 encoded file, if that helps to debug.
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Hello there, I just have a quick question regarding the signing ceremony that one of the QAs is experiencing. Occasionally, the signature box breaks way off the page and ends up showing up in the corner. I've attached a screen shot that was provided to me, I hope it's enough to illustrate the scenario. I was wondering if anyone has experienced this before, or if its a known issue? It seems to happen more often in Microsoft Edge, but has been reported to happen in Chrome as well. Just wondering if anyone has any insight. Thanks very much, Dave
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Get sender ids by owner’s api key API Call : https://sandbox.e-signlive.com/api/account/senders We are trying to retrieve the senders by owners API key. In the response it returns only one sender where we have multiple senders. Can you please help with this. Thanks Rajesh