Forums

I'm trying to use the One Span API to create a package from a template. In the list of api calls 

https://community.onespan.com/products/onespan-sign/sandbox#/

I sese

/api/packages/{packageId}/clone

Creates a package or template from an existing package or template. To create a template, the "type" in the request body has to be set to "TEMPLATE".

Using this, where do I specify which template id to use?

 

Forums

I have a template with 550 label fields. I saved the fields to a new layout. Now, I need to shift all 550 label fields 8 pixels up. Doing it manually is a painful process. 

Is there a way I can do this - 

1. Update my layout to move all those 550 label fields 8 pixels up using API endpoint

2. Apply the updated layout to my template. 

Is there an Endpoint to achieve step1 ?

Forums

Hi,

Around the 5th October it looks like we can no longer create packages containing a mix of text anchor fields and positional placement fields.

The following payload used to work before Oct 5th in the OneSpan sandbox environment.


{
    "name": "TestDocument",
    "extract": true,
    "extractionTypes": [
        "TEXT_TAGS"
    ],
    "approvals": [
        {

Forums

We have below settings that we are using in SOAP now we are migrating to REST.
Please provide us exact mappings to REST service for below fields

"setting": {      "declineReaons": [       "string"      ],

      "optOutReaons": [        "string"      ],

      "enableDecline": "",

Forums

Hi


We are able to create the package but the status was not changing to SENT. below is the sample request we are using to create the package and then updating the status.
 

We are calling the status update REST API after successful package creation the response is 200 but the status still showing as Draft not Update to sent.

For Status Update we referred to following URL: https://community.onespan.com/node/add/forum?forum_id=166

Thanks in advance

{

  "appID": "TMOS",

  "package": {

Forums

Hello Team,

I'm working on the use case below and was wondering if you could help ! 

Use Case: We have an existing template with some documents and fields on it and we want to retrieve those fields to bind some values on them. 

My question : Are we able to call the API in order to retrieve fields that are on a template (and not a package) ? 

Forums

We're receiving some errors in OneSpan when we're running our batch class in Salesforce. The vast majority of records are processed but we're left with a few K that do not run and we receive the errors in the debug logs shown below.

When going through the forum, I noticed a few people have server logs that show a more in-depth error message but I'm guessing since this is being run for Salesforce we cannot access those.

Is there a way to dive deeper into these errors to try and understand where exactly this is failing?