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Hi Guys, Got another one. We have the case where if a user declines to consent to E-Signature, we're curious if there is a way to show them an additional 'Are you sure?' warning. Additionally, we would like to send one or more of the signers a follow-up email if one of the signers refuses to continue with the process. This is just a way to alert the stakeholders that someone refused to sign. Primarily interested to know if these are possible, and if so, what flags need to be set. Thanks!
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I have a document package that contains two documents and three signers. One of the three signers only has an approval on one of the two documents. While I am able to limit that user's signing ability, they can still see the other document that they did not sign. Is there a way to hide the other document from them?
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Hi - I am using the document retrieval URL. (/packages/:packageId/document/:documentId/pdf) When I receive the PDF on my end, the document is password protected. Is there a way to turn this off? I assume this would happen at the point of package creation. Thanks
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Hi Team , As suggested by you we are using single step package creation call where in package creation, doc upload and status sent happens at one go .For this we are using silanis provided java class. This is wrking perfectly fine in all environments but when we moved to production , its giving connection refused exception. We have whitelisted silanis IP's and when we try using POSTMAN it works but when we run same java class from our integration , its giving connection refused error. Even if we try as standalone class from eclipse it gives same error. Please help.
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I'm trying to get the pdf file via php using curl but I get nothing returned. When I do the same in Postman I get the PDF file. Here is my php code
$headers = array('Content-Type: application/json', 'Authorization: Basic '.$ApiKey, 'Accept: application/pdf', 'Connection: Keep-Alive');
$url = 'https://apps.e-signlive.com/api' .