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LaserFiche Workflow sends doc to be signed. Onespan hold it in draft. |
I am trying to connect OneSpan to LaserFiche followed instruction precisely, however, I am getting error message Missing prerequisite please see log. |
I am new to OneSpan and need help on setting up CallBack URL. 1. How to setup Web server |
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Reply to: Hi gussiem, As per the…
Wednesday, December 9, 2020 at 10:12amPerformed the suggested function and getting message:
'sqlcmd' is not recognized as internal or external command
Attaching another log file from today.
Reply to: CallBack URL
Monday, January 25, 2021 at 04:34pmI am getting error message below. Please provide suggestion to where I need go to troubleshoot this issue. Thank you
Failed to communicate with the callback server.
URL: https://lfwebpublic.sanpabloca.gov/OneSpanSignConnectorService/api/Notify
Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_TRASH","sessionUser":"giMiTp2eKHwA","packageId":"JGNRRb_UAug03pxohg7fh-F7_20=","message":null,"documentId":null,"createdDate":"2021-01-25T16:47:16.178Z"}
Reason(s): status code: 500, reason phrase: 500: Internal Server Error
Reply to: CallBack URL
Monday, January 25, 2021 at 05:01pmThis is an additional error from server event log. I did check to make sure that file is readable.
Additional message -
Error occured while processing the configuration file.
File name - C:\Program Files\Laserfiche\Web Access\Web Files\Config\WebAccessConfig.xml
Make sure OneSpanSignSettings node in the xml is properly configured.
Error occured while reading the configuration file. File name - C:\Program Files\Laserfiche\Web Access\Web Files\Config\WebAccessConfig.xml. Make sure the file exists and has read permission.
Reply to: Laserfiche not getting back the signed documents Need help troubleshooting
Monday, October 23, 2023 at 12:57pmI am having similar issue. Able to send out document to be signed from WF. Signer received the document and signed it. However, the WF is waiting for the tag from OneSpan. Here is the transaction id: L6vVZzc7OnRL5d6XbZA0DBRpXAg=
Here is the LF Workflow waiting for the completed transaction:
Reply to: Workflow Sends Doc to be signed
Monday, October 23, 2023 at 01:27pmHere is the package#: L6vVZzc7OnRL5d6XbZA0DBRpXAg=
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Topics | Replies | Freshness | Views | Users |
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LaserFiche Workflow sends doc to be signed. Onespan hold it in draft. |
12 | 5 months 2 weeks ago | 73 | |
Need some assistance -
|
22 | 6 months ago | 235 | |
I am trying to connect OneSpan to LaserFiche followed instruction precisely, however, I am getting error message Missing prerequisite please see log. |
2 | 3 years 4 months ago | 100 | |
I am new to OneSpan and need help on setting up CallBack URL. 1. How to setup Web server |
3 | 3 years 3 months ago | 133 |