pratikpalkar's account

Hello Michael, We have used above code to resolve the issue on Safari browser with IPAD device , but we are still facing issues to open signing ceremony in iframe. Please find some of the observations as below: 1. When we are trying to open by clearing cookies and cache and keeping Default setting of Cookies as "Allow from website I visit", signing ceremony is not visible, we can see blank screen. 2. With above mentioned settings ,when user is trying second time to open signing ceremony again, it is opening fine. Could you please suggest what changes should we do, so that first time only, user should see signing ceremony? Another observation, when we make Cookies settings as "Always Allow", it is opening perfectly fine. But as per requirement, we don't want user to change device settings. Thanks, Pratik Palkar

Hello Haris, Please find scenario as below: Lets consier the scenario, user is trying to open first time the signing ceremony and he has cleared his cache from Safari browser. That means he doesn't have anything in browser history. An while the default setting of cookies is "Allow from website I visit" with above settings, user is not able to open signing ceremony. Please let me know if any more details required. Thanks, Pratik Palkar

Hello Haris, Good morning! Thanks for your inputs! We have tried with new URL as well, but it is still not opening in Safari browser. Few observations about Loading page with other browsers: 1. Mozilla - working fine 2. Chrome - working fine 3. IE - Loading pop page is remaining after opening the iframe, it is not closing automatically which was not expected 4. Edge - Loading pop page is remaining after opening the iframe, it is not closing automatically which was not expected Could you please provide your thoughts? Regards, Pratik Palkar

Hello Team, We are facing the same issue as in iframe we are not able to view Signing Ceremony on IPAD Safari browsers. We have tried above solution provided by Michael Williams but it didn't work for me. Could you please provide the suggestions? On top of above your solution, we have even tried with different resolutions for IPAD devices but still no luck. Could you please provide your thoughts? Regards, Pratik