InCruento's account

Hi Duo, Thanks indeed for your answer, it is very useful for us. I just have a couple of doubts about what you suggest since there are two moments for the user that needs to be recorded when interacting with a document in an in-person scenario: 1. The first one is when the document is to be presented to the signer. In the sandbox preset workflow, it only prompts the users to be switched with no additional validation. Currently the sms authentication seems to be unavailable for this scenario. Could we enable it somehow by using an approach similar to what you suggested (using the Iframe)? 2. The second moment is when the signer accepts the document, after he had read it, and wants to sign it. The idea is to use biometrics at this point as a way to reinforce legal compliance. which would be the suggested procedure to achieve that? Thanks in advance for your help.

Hello, is there any update?

Hi Duo, Thanks for the answer. Regarding your comments: #1. Yes, we know that currently OneSpan Sign does not support authentication for an in-person scenario and that is precisely why we are looking for a workaround. The customer needs the signing process to be both in-person and authenticated and that all of the authentication information be embedded into the audit trail. So, according to your previous answer, I was wondering if we could manually "trigger" an sms from the platform to validate the switching of the signers. #2. Regarding the biometrics, what we want is to ask the user for the fingerprint when he confirms the transaction and to embed the image into the document and the minutiae digital data into the audit trail. Hope I was clear. Thanks

Ok, it is clear, Thanks Duo for your help, just the last question, could you provide me with a link to how can I embed an image in a document? I have not found something like that in the SDKs documentation, although I was told it is possible. We would like to embed the fingerprint image into the document yet. Thanks a lot