marcp_24datainc's account

Thank you Duo, By your suggestion I tried both urls in my code. Please see the attached screen shots with the same error that I received. If there is anything else you need to help me out let me know. Thank you again for your support.

Hi Duo, Thank you for you help trying to solve this for me. I doubt checked everything and did run tests via postman and am still getting errors. In postman this is coming up.

{
    "messageKey": "error.notFound.userNotFound",
    "technical": "Could not find user with uid 'marcp@XXXXXXX'",
    "message": "The specified user cannot be found.",
    "code": 404,
    "name": "Resource Not Found"
}

Now when I got the the https://sandbox.esignlive.com/api/packages/ it does show code (attached capture_7-30_4.PNG). Thank you for your support with this.

Hi Duo, I went and generated a new form from a fresh git pull and only put my api key into it and checked the url was correct. I am still getting the Unauthorized Access message. To answer your other questions. I did create a few packages using the web-form to test, I even upload the pdf file in the tutorial to see if that might be the issue by not having it and even tested by having all the field created because this is what we are looking to do eventually (see attached image). When looking at the data in screen shot 4 it matches the data I was testing in the web-form but after I deleted all the forms from the web builder and it shows:

{
    "results": [ ],
    "count": 0
}

As for my account info I have attached a few screen shots of what I am seeing. I do not know what else I could provide in regards to my account. Now when I did setup the sandbox account it did take some time to get my conformation email to start working with it. My biggest concern is I want to make sure that I can test what our client wants before they go through and purchase your product only to find it does not fill the role we think it will. If needed could my account be reset (or deleted and recreated) to see if that is the issue. Let me know if there is anything else I can do to help finding a solution to this. Thank you very much for your time.

Duo, Thank you. I worked with a colleague and was able to get it working. After figuring out an issue with how the data was being passed. Again thank you for your support on trying to get this up and running.