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Hello, If for a single package there are three signers in which two have same email Id, and its a case of In-person, is there any way to allow same email address for two different signers. Thanks,
Hi Duo, From last two days we are facing issue while first signer complete the signing.
Hi Team, We are getting issue while signing complete process for last signer for the given packet ID 9tICttbBe8xTghOAXD_00JM85YU= on eSignLive sandbox. Can you please check why we get this repeated
Hello, We are using Impersonate Signing process with eSignLive for one of our client, now client needs to use both Impersonate and Remote Signing (use anyone of for a particular transaction) for same
Hello, We are using eSignLive API and sending the documents as impersonate where we are sending the landing url.

Replies Created

Reply to: eSignLive PDF is showing AnchorText in background of Sign Date

0 votes
Hi Duo, Thanks for your reply! We are using this text anchor to show the date when particular signer Signed the Document. We have a pdf where signatures and signing date are placed on an area where background color of the page is not white(attached image). Generally the pages have white background that's why the text anchor is not visible or mixed in background. we are using code attached in Code_used.JPG to add the Anchor Is there any way some style can be added with field so that this background anchor text can not be shown in non white background Thanks, A. Rathore

Attachments

Reply to: eSignLive showing error without redirecting to landing url

0 votes
Hi Duo, Following is the code we used:
DocumentPackage documentPackage = PackageBuilder.NewPackageNamed(packageName
					).WithSettings(DocumentPackageSettingsBuilder
						.NewDocumentPackageSettings()
						.WithoutInPerson()
						.DisableFirstAffidavit()
						.DisableSecondAffidavit()
						.WithoutDialogOnComplete()
						.WithoutDecline()
						.WithoutOptOut()
						.WithoutLanguageDropDown()
						.WithCeremonyLayoutSettings(ceremonyLayoutSettings)
						.WithoutCaptureText()
						.WithWatermark()
						.WithHandOverLinkHref(_handOverUrl)
						.WithHandOverLinkText("Continue...")
						.WithHandOverLinkTooltip("Please click here to conclude your e-signature process")
					).Build();
Also this is issue with few packets only all other packets work successfully. Even after 4 to 5 retries the package itself started working.

Attachments

Reply to: eSignLive showing error without redirecting to landing url

0 votes
Hi Duo, We are using US Prod Account. We are sending Singer index order using below code:
documentPackage.Signers.Add(
										SignerBuilder.NewSignerWithEmail(dtRow.GetValue("EMAILID"))
											.WithCustomId(signerID)
											.WithFirstName(dtRow.GetValue("FIRSTNAME").ToString())
											.WithLastName(dtRow.GetValue("LASTNAME").ToString())
											.SigningOrder(dtRow.GetValue("INDEX")
										).Build()
									);
Also, we checked the Index order for the packet for which we received error on eSignLive portal and it is in proper manner. Also we noticed the form on which we are receiving error is viewable form for current signer, and still the confirm button is appearing in menu of that form its surprising.

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Topics Replies Freshness Views Users
Hello, If for a single package there are three signers in which two have same email Id, and its a case of In-person, is there any way to allow same email address for two different signers. Thanks,
1 4 years 10 months ago 31
Profile picture for user Duo_Liang
Hi Duo, From last two days we are facing issue while first signer complete the signing.
6 5 years 5 months ago 59
Profile picture for user Duo_Liang
Hi Duo, From last two days we are facing issue while first signer complete the signing.
6 5 years 5 months ago 59
Profile picture for user Duo_Liang
Hi Team, We are getting issue while signing complete process for last signer for the given packet ID 9tICttbBe8xTghOAXD_00JM85YU= on eSignLive sandbox. Can you please check why we get this repeated
2 5 years 6 months ago 10
Profile picture for user Duo_Liang
Hello, We are using Impersonate Signing process with eSignLive for one of our client, now client needs to use both Impersonate and Remote Signing (use anyone of for a particular transaction) for same
3 5 years 6 months ago 22
Profile picture for user Duo_Liang

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