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If a package has already been created, can the email address and SMS phone # be changed via the API?
Silanis I’m a developer for Mendota Insurance. We’re still in the development phase using your eSignLive product in your sand box environment. I have some questions around the reporting.

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Michael, When supplying the date range are the dates inclusive or exclusive? So if I just want to look at a single date, say 3/1/16, do I provide 3/1/16 as both the start and end date? Thanks, Nathan

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Michael In your example where would I find the Document Package Completed Date; the date which is set after all parties have completed their signing? Thanks, Nathan

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Michael Just following up on my previous post. How do I ascertain the Package Completed Date; date which is set after all parties have completed their signing? Thanks, Nathan

Reply to: Can Package Signer email/SMS # Be Changed After Creation via the API?

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Haris What does the API use as the key for updating the signer? Is it email or the custom id? I ask because say we are updating the email addresses. In your example if you provide only the new email address how does the API know which signer's old email address to update? Is this where the custom id comes into play? Thanks, Nathan

Reply to: Can Package Signer email/SMS # Be Changed After Creation via the API?

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Haris, I'm still a little confused, I don't see a Signer Id property of SignerBuilder object. The SignerBuilder doesn't appear to offer a method for instantiating a Signer from an Id. Here is our current signer code:
SignerBuilder sb = SignerBuilder.NewSignerWithEmail(email);
sb.WithCustomId(customId);
sb.WithFirstName(firstName);
sb.WithLastName(lastName);
sb.WithTitle(role);
sb.WithSMSSentTo(mobileNumber);
So which one of these properties is the Signer Id? Is it "WithCustomId" ? Thanks, Nathan

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esl Support, Where do I find the package creation date? I've looked at the EslClient object, EslClient.esl.PackageService, as well as the DocumentPackage object and I can't seem to find this date.
2 8 years 1 month ago 21
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If a package has already been created, can the email address and SMS phone # be changed via the API?
11 6 years 2 months ago 116
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Silanis I’m a developer for Mendota Insurance. We’re still in the development phase using your eSignLive product in your sand box environment. I have some questions around the reporting.
16 8 years 1 month ago 66
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