Account


Earned badges

Achievement: Latest Unlocked

Topic Started

Topics
Hello Team, I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span. Actually it is not happening always, but it is quite often
Hello Team, I have a problem with the order of the Consent Document and the Contract. I am using API to created the package and send the documents. In the beginning I was sending only a Contract.

Replies Created

Reply to: Resending the Signing email to a specific signer

0 votes
Hello Duo, Thanks for your response. Actually, I found another way to do it, by calling the method notifySigner() of the class ESLClient This is how I call it: eslClient.getPackageService().notifySigner(packageId, signer.getEmail(), ESLConstants.DEFAULT_RESEND_EMAIL_MESSAGE); The value of ESLConstants.DEFAULT_RESEND_EMAIL_MESSAGE is "This is a reminder email to complete E-sign process". The only problem is that the email is sent in English, whereas I want to be sent in French (I already have a templated in French). The first email to the customer (not the reminder), is sent in French as expected. What should I change in order to send the reminder in French? Thank you in advance, Michail

Reply to: Error during downloading the attachment

0 votes
Hello Duo, Thanks for your answer. I already check in some steps before if the temporary folder exists and if not, I create it. In the same way you suggested. But sometimes I get the error. Regards, Michail

Subscriptions

Topics Replies Freshness Views Users
Hello Team, I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span. Actually it is not happening always, but it is quite often
14 4 years 2 months ago 221
Profile picture for user Duo_Liang
Hi, Is there an API that we can call to resend the signing email to a specific signer? Thanks, Sara Izad
5 4 years 5 months ago 179
Profile picture for user Duo_Liang
Hello Team, I have a problem with the order of the Consent Document and the Contract. I am using API to created the package and send the documents. In the beginning I was sending only a Contract.
1 2 years 8 months ago 11
Profile picture for user Duo_Liang

Code Share

This user has not submitted any code shares.

Subscriptions Release Notes

This user is not subscribed to any release notes.