rpula123's account

Thanks Duo for the reply. I have made the changes and below is the error message. The API key i am passing is the one which is assigned to our bank which i believe is encrypted. 404 : {"technical":"Could not find user with uid 'BGVhg2EB9lQT'","messageKey":"error.notFound.userNotFound","message":"The specified user cannot be found.","code":404,"name":"Resource Not Found"} This is how i am sending key in the header. Could you please share a sample code on how to pass the api key in the header. String encodedAuth = “*****”; // for security reason i am not mentioning the actual api key while posting it in the forum. String authHeader = IWebserviceConstants.BASIC + encodedAuth; headers.set(IWebserviceConstants.AUTHORIZATION , authHeader); Thanks Rajesh

Hi Duo, it worked after updating url to sandbox.esignlive.com . In the API documentation it was given as sandbox.e-signlive.com. So i was using that. Thanks Duo for your help. RETRIEVE INFORMATION ABOUT A PACKAGE GET /packages/{packageId} Description Retrieve information about a single document package. Example Request GET https://sandbox.e-signlive.com/api/packages/84174f44-74f0-4e35-af45-6f1792df5972

Hi Duo, Thank you for the example. I used the same example . I used the generated encoded String in the html file you sent . When i ran it i get "Failed to load PDF document." error in the browser. Please find the attached html file.

Yes Duo, now i tried with a different package and documentId. Can you please from your end. https://sandbox.esignlive.com/api/packages/iUIj7pdXJPeZskbfi3EPupFyc6I=/documents/e7dcfc7138902f876cd3b5682fa3125e3e6996637b3e023d/pdf Below is encoded string <!DOCTYPE html>
<html class="touch" lang="da">

<head>
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  <title>OneSpan Sign</title>

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  <link rel="manifest" href="/a/manifest.json">

  
  <meta name="mobile-web-app-capable" content="yes">
  <meta name="application-name" content="OneSpan Sign">
  <link rel="icon" sizes="192x192" href="/a/images/icons/chrome-touch-icon-192x192.cd78b9b.png">

  
  <meta name="apple-mobile-web-app-capable" content="yes">
  <meta name="apple-mobile-web-app-status-bar-style" content="default">
  <meta name="apple-mobile-web-app-title" content="OneSpan Sign">

  
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  <link rel="stylesheet" href="/a/themes/silanis/styles.e2f2f10.css">

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</head>


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  top: 0;
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}
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}
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}
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  height: 100%;
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}
.jss6 {
  margin: 48px;
  display: flex;
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}
.jss7 {
  flex: 0 1 auto;
  max-height: calc(100% - 96px);
}
.jss8 {
  margin: 48px auto;
}
.jss9 {
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}
@media (max-width:455.95px) {
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    margin: 48px;
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  max-width: 630px;
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    margin: 48px;
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  max-width: 1024px;
}
@media (max-width:1119.95px) {
  .jss12.jss8 {
    margin: 48px;
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}
.jss13 {
  max-width: 1200px;
}
@media (max-width:1295.95px) {
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    margin: 48px;
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}
.jss14 {
  width: 100%;
}
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}
.jss19 {
  width: 100%;
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  align-self: start;
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}
@media (min-width:320px) {
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}
@media (max-width:629.95px) {
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    margin: 0;
    max-height: none;
    border-radius: 0;
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}
.jss20 {
  display: flex;
  align-self: center;
  margin-left: -24px;
}
.jss21 {
  font-weight: 600;
  text-transform: uppercase;
}
.jss22 {
  font-size: 14;
  margin-top: 5px;
}</style>

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</body>
</html>


sorry Duo, i didn't understand what you said. Are you saying if i use sandbox url i cannot download? Can you please be more clear.