Alicornia's account

Hello! I am also experiencing this issue in a couple documents. It's strange because four documents came from one transaction with the same two signers, and half of them are valid and half aren't.

If I have OneSpan selected when I click Trust, like in the example above, the option "Add to trusted certificates" is greyed out. (see attachment) If I choose the option above it, it becomes available, but it warns me that I will have to reverify the signatures if I change to it.

I can validate all the signatures either individually in the pop-up window or by clicking "validate all," but it doesn't stay. If I close and reopen the file, the "at least one signature requires validating" message is there once more.

Thank you,

Emma