wendyguo's account

Hi Duo,

Thanks for the quick response.

Here is my understanding.

1: remote sign, no difference between with-in-person and without-in-person

2: onsite sign, without-in-person, signer will receive an email which include a authentication token link bring signer to the remote signing ceremony, but with-in-person, signer will NOT receive an email. Am I right?

Thanks

Wendy

Hi Duo,

Thanks for your information. But after I added this line:  .withSenderInfo(SenderInfoBuilder.newSenderInfo("[email protected]")), I got the below error when createPackage

{
    "source" : "ESignLive",
    "errors" : [
        {
            "errorKey" : "escs.error.failed.createPackage",
            "errorMessage" : "Create Package failed. E-SignLive Error: Could not create a new package in one-step Exception: HTTP POST on URI https://sit.ssaa.cibc.com:8024/api/packages resulted in response with status code: [403, Forbidden]. Optional details: {\"code\":403,\"messageKey\":\"error.forbidden.accountNotAccessible\",\"message\":\"The operation requested cannot be done by the user requesting it because there is an account access mismatch\",\"name\":\"Access Denied\"}"
        }
    ]
}

Before Add this line, I can successfully create package. Any idea what is wrong?

Hi Duo,

For individual signers, this function has anther signature:
public void notifySigner(PackageId packageId, String signerEmail, String message), you mentioned that the second parameter could be customer ID, what do you mean customer ID? Do you mean SignerID?

How can I use notifySigner(packgeId, groupID)? how can I get a create via java SDK

Thanks

Wendy

Thanks Duo for the quick reply.

Wendy

Hi Duo,

I tried this method

notifySigner(PackageId packageId, String signerEmail, String message)

I can receive the notify email, but I could not see where the message is set. How can I find out where the message is stored? BTW, when I createPackage, I didn't set message. Also is there is a length limit for the message?

Thanks

Wendy