Account


Earned badges

Achievement: Latest Unlocked

Topic Started

This user has not created any forum posts.

Replies Created

Reply to: Cannot send package without approvals.

0 votes
Hi, I'm getting the same error using the POSTMAN and the REST API. I currently have a 3 step process 1) Create a simple package and retrieve the package ID 2) Upload a Word Text Tagged document with ( I think) approvals. text tag is : {{esl:Signer1:Signature}} 3) Change the package status to Sent from Draft It fails at step 3 with: "code": 400, "message": "Cannot send package without approvals.", "messageKey": "error.validation.sendPackage.noApprovals", "name": "Validation Error" Where, oh where, am I going wrong? My code 1-Create Package { "name": "My Package via Postman", "type":"PACKAGE", "language":"en", "emailMessage":"", "description":"New Package from Postman", "autocomplete":true } 2-Upload a document { "documents": [ { "approvals": [ { "id": "ExampleSignatureId", "role": "Signer1", "fields": [ { "page": 0, "top": 200, "subtype": "LABEL", "height": 50, "left": 100, "width": 200, "id": "myLabelField", "type": "INPUT", "value": "Example label field value" }, { "page": 0, "top": 100, "subtype": "FULLNAME", "height": 50, "left": 100, "width": 200, "type": "SIGNATURE", "name": "ExampleSignatureId" } ], "name": "" } ], "id": "sample-contract", "name": "Test Document" } ], "status": "SENT", "type": "PACKAGE", "roles": [ { "id": "ExampleSignatureId", "type": "SIGNER", "signers": [ { "email": "[email protected]", "firstName": "John", "lastName": "Doe", "id": "Signer1" } ], "name": "Signer1" } ], "name": "TM Small File" } 3-Send the package { "status": "SENT" }

Reply to: Cannot send package without approvals.

0 votes
Thanks. I've made some progress. However, the package create is automatically putting me, the owner as a recipient/signer. Is there a way to prevent this from happening, or to remove myself in step 2 when I set the roles? Thanks.

Reply to: Cannot send package without approvals.

0 votes
Hi Duo, With a system to system integration we would not be using the GUI to perform the additional steps of removing the creator of the transaction as a recipient. For this type of integration we actually do not want or need the transaction creator on any transactions either as a signer, or a reviewer. If for all GUI based transactions, we have document prep groups that would assimilate all the transaction information but never need to be a signer, or reviewer, on any of the transactions. Todd

Reply to: Password reset with REST API

0 votes
Interesting. Non of the UIDs I've tried resetting are getting password reset emails, but at least I know what to look for and can enrich our documentation beyond what's in the REST API guide. Thanks.

Subscriptions

Topics Replies Freshness Views Users
Hello, I am looking through the Java SDK for a way to programmatically lock a signer, I've attempted to use the PackageService.updateSigner() method but found that it won't update the locked flag on
10 6 years 8 months ago 78
Profile picture for user harishaidary
Hi Given that a PDF can accommodate multiple Signatures where some of them may not be required , how can I format my JSON so that it does not crash? Using the sample PDF in https://developer.esignliv
18 6 years 8 months ago 343
Profile picture for user mwilliams

Code Share

This user has not submitted any code shares.

Subscriptions Release Notes

This user is not subscribed to any release notes.