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athakka1@partn…

Reply to: Unauthorized 401 error for CallBack Failure

Tuesday, March 26, 2024 at 02:14pm
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Hi Duo,

We have reached out to OneSpan Support team and they confirmed that Callback is registered successfully for US1 PRD for [email protected] account. We are also able to receive 200 – OK response when working with GET /api/callback/connectors/salesforceOauth2 but it seems Callback is not registered with Onespan or some other issue.

 

We enabled the Debug Log for Callback Listener Apex Class as well and no logs generated for Apex Class. Customer will start signing NDA document from tomorrow. Could you please confirm if we are missing any steps or Configuration is pending for Prod?

Thanks,

Ankit 

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