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Hi,

 

Is there a way to know right away if the Canadian OneSpan API or Server is down? I am interested in knowing if 

a) API availability can be monitored?

Hi,

 

Is there any feature in OneSpan (.NET SDK or manual download by owner), that lets the package owner download multiple signed docs from the same package as one single PDF?

Hi,

In a package with multiple documents, created using .net SDK,

Hi,

In the Canadian Sandbox, I notice an issue with the signing ceremony when a transaction is edited to have 2 signers with the same email.

Replies Created

Reply to:

0 votes

Thank you. In my scenario, the senders will usually have their own OneSpan account, so adding them as a Sender to another account will gave an error as you said. I got this error.


 Optional details: {"messageKey":"error.validation.senderAlreadyMemberOfAnother","code":400,"message":"Sender is already a member of another account.","name":"Validation Error"}

And for those which doesn't already have an account, if I add a Sender to my account , will the sender be able to log in (with a pwd like a regular oneSpan account?) and sign documents?


Reply to:

0 votes

Thanks. Based on the above, I guess then there is no way I can add an existing Account holder as a Sender to another account.

Is there a solution/approach that is available in Onespan for any of the following?

My application (non-web) will be used by several users and I was planning to use one common API Key (Account A) to create the packages with each user (who currently have a onespan account) added as a Sender. This is what I believe you said is not possible as you mentioned "Therefore you have to invite them if the email not a sender yet, or you have to use that sender's account owner's API Key to create the package on his/her behalf."

1. If I have Account A that is used to create packages from an application, how to create packages with another Account B as the owner without the need to know the Account B's API key? Can Account B be assigned as the owner of the package by Account A without B's API key?

2. If I have Account A that is used to create packages from an application, can the package be shared (for edits, signing etc) with Account B ?

or 

3) can the user's API key be retrieved for creating the package using the SDK from my application?

 


Reply to: Using Senders in package

0 votes

Hi,

Thank you for your response. I spoke to the OneSpan support person about my requirement and the following was suggested as a solution to what I want.

my scenario: Account A is the main account and Account B is set up as a Sender under Account A. So in-order to create the package from Account A on Behalf of Account B, I see two options

option 1: As Account B is a Sender on Account A, use the Sender option when creating the transaction.  Account B able to edit the transaction and will Account B be the owner of the transaction. This is a good solution to my scenario.

option 2: This was an option suggested by support.

  1. invoke using Account A’s API key, the call to API that will retrieve Account B’s API key – it was said this will be possible as Account B is under Account What is the code SDK sample to do this using .NET SDK v11.32 
  2. With the retrieved Account B’s API key, call API to create the transaction – this transaction will be owned by Account B

Support asked me to post this info and ask in the forum, Can you please confirm/answer the above?

thanks.

 


Reply to: Using Senders in package

0 votes

Thank you Duo. I came to know of the account set up structure only when the support person told me. That simplified the scenario a lot. 

The way the accounts are set up as Senders under a main account. I am able to use the approach as detailed in "Create package on behalf of another Sender (.NET SDK)". I have tried this and it works! I do not after all need the API key of the sender to be able to send a package by using Main account API key, on behalf of the sender from under main account.

This approach seems to work for my scenario.

The following are the options I have gathered from my own research into OneSpan and from the inputs I received from the support and your responses.

Approach 1: use the approach as detailed in "Create package on behalf of another Sender (.NET SDK)". Our current account set up seems to allow this option to work

Approach 2: Get the API key of the Sender and then create the package; This option seems to be available only when using RESP API calls and not with .NET SDK

Approach 3: I read this article which talks about the option to use Client App token when creating the package programmatically. https://www.onespan.com/blog/onespan-sign-release-1134-api-token-client-application I haven't tried this as this is version of SDK seems to be not available for download.

Can I please request for a meeting/call with you to finalise the approach I need to take keeping in mind maintainability of the solution I choose?

Thanks!

AV


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Topics Replies Freshness Views Users

Hi,

 

Is there a way to know right away if the Canadian OneSpan API or Server is down? I am interested in knowing if 

a) API availability can be monitored?

1 3 weeks 2 days ago 16
4 1 month 3 weeks ago 21

Hi,

 

Is there any feature in OneSpan (.NET SDK or manual download by owner), that lets the package owner download multiple signed docs from the same package as one single PDF?

1 5 months ago 31

Hi,

In a package with multiple documents, created using .net SDK,

1 5 months 1 week ago 35

Hi,

In the Canadian Sandbox, I notice an issue with the signing ceremony when a transaction is edited to have 2 signers with the same email.

3 6 months 1 week ago 32

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