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Hi Duo,

Is there an updated list of error codes or is the one available at this code share the full list?

 

Thanks


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Hi Duo,

 

I have a question on the signature date retrieval.

I noticed that the Signature object does not have a link to the corresponding Signer object who signed the signature field. In my case, the Signers in the document uploaded to OneSpan all have a unique "Id", Email Address may be shared between signers but Id will be unique for each signer.

So I was hoping I could see this Signer Id linked to a Signature object that is retrieved from the signed document. In the scenario where the email id is shared between Signers, I am currently unable to map which Signature belongs to which Signer (Id). I need to know for my application, Signature date per Signer.

The e-Signature I see on the signed document visually has the name of the signer, so OneSpan seems to be having the Signer information linked to a Signature behind the scenes. How can I access that in the SDK when retrieving the Signatures?

 

Thanks


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Reply to: Signature Dates from completed package

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Ok. Do you have an ETA from the R&D team on this issue resolution ? We are currently developing this code on the OneSpan 11.43 version (NuGet package). As a workaround until the issue is resolved, do you have any suggestions to achieve the link between Signer and Signature using this version? Any way we can get the "Name" of the signer from the Signature object ? currently this field is also empty. 

Thanks!


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