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We are working on creating Onespan transactions in Salesforce and have written out some Apex Trigger code to assist with the process.

We were successfully sending transactions and documents to OneSpan until the start of this week when we started receiving the below error.

We're trying to implement OneSpan Sign, but in the process of using Apex SDK, we noticed that Callback Event Notifications are not getting created for the transaction.

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0 votes

Hi Duo!

 

I appreciate the quick response! We did go through the 3 page blog and Event Notifications are getting created and we get notifications for PACKAGE_CREATE and PACKAGE_ACTIVATE. The challenge is that Event Notifications only get created for transactions that are created via the VF Page that I have attached. Since the package create one is one, I was hoping that, by using the Apex SDK, it would create a package in OneSpan and that would fire the Event Notification. Are there additional fields that I need to set outside of the 3 page blog to do this?


0 votes

Hi Duo,

 

After doing more testing and syncing up with OneSpan support, we still aren't able to see any event notifications get generated from Transactions created via the Apex SDK. Is this the expected functionality? Could you verify if the Connectors Callback Account is properly set up? And this might stray too far into Salesforce territory, but it's strange that there is no writeback of any Salesforce custom objects from the managed package when I run the createPackage from Apex code. 


0 votes

Ahh yep that would do. I checked the account email and I am seeing all of the attempts to set the event notifications there erroring out. One last question, but for the Reason(s): status code: 401, reason phrase: 401: Unauthorized Error, which part of the blog do I need to redo to verify that the set up is correctly done Duo?

 

Additionally, is there a way to set or control the date > origin : OSS?


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Topics Replies Freshness Views Users

We are working on creating Onespan transactions in Salesforce and have written out some Apex Trigger code to assist with the process.

7 3 months 2 weeks ago 303
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We were successfully sending transactions and documents to OneSpan until the start of this week when we started receiving the below error.

2 11 months 3 weeks ago 48
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We're trying to implement OneSpan Sign, but in the process of using Apex SDK, we noticed that Callback Event Notifications are not getting created for the transaction.

21 4 months 1 week ago 199
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