divakar-loganathan's account

Hey Duo, Thanks for the quick reply. Yes, I understand that the email is send when the package is sent, (and the 2 options I listed are in my Client's Java web application and not the eSignLive website) The users doesn't interface with the ESL UI at all, we have integrated ESL using Java SDK. So from your earlier response, I think either it can be disabled or enabled for the entire application itself and not specific cases. I'll go through the links you have mentioned in your previous response and get back to you if in case I have any further questions. Thank you once again and I appreciate your time and effort in this. Best Regards, Logan

Hey Duo, Sorry, mistake was on me too, I could have been more clear initially. :D hehe... Sure I'll check those and get back to you. :) Best Regards, Logan

Hey Duo, Greetings for the day. So I think, for me to achieve my intended solution I should do the below steps: 1. I should disable the email.notification. 2. In the case of request signature should use the Notify Signers [eg: eslClient.getPackageService().notifySigner( packageId, "[email protected]", "HELLO SIGNER" );] I went through the documentations, and did little research on disabling (email.notification), From my quick research (may not be accurate) I found it can be disabled by sending a request to the OneSpan support team(Reference) , is there any other possible way either through Java SDK or changing setting in ESL UI (to disable it) without contacting the support team. Thanks in advance. Best Regards, Logan

Thanks very much for the information, Duo. Best Regards, Logan

Thanks for you swift response as always, Duo :)