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We have a flow in my system where you can delegate a signing to another person that is not in our system. You need to provide us with their email address and we send them a token where they can Initia
Hello, So in our flow the following happens. Customer signs admin reviews the signature and assigns a sales rep to counter sign the document. How can I update the signer after the customer h
I would like to only display the document to be signed inside the iframe rendered on my side. How can I achive that? I have tried modifying ceremony settings but still I get a lot more elements.
Hello, I'm looking into bulk signing. so .e.x. Our Sales Department got 20 packages that were signed from customers. They would like to sign all of them at once. Is that possible? Thanks
Hello, Our Sales Department needs to be able to add contracts without any development interactions. We will have a pre set roles e.x sales, customer. We would like to be able to let sales use

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Reply to: Adding document to package gives error

0 votes
Thanks that worked. and For anyone using Ruby on Rails with RestClient, here is the code to make it work: Notice to_json and payload
def self.add_file_to_package(package_id, file, file_name)
    begin
      url = "#{ENV["ONE_SPAN_URL"]}/packages/#{package_id}/documents"
      response = RestClient.post(url,  {:file => File.new(file, 'rb'), 'payload':{"name":"test"}.to_json}, {Authorization: "Basic #{ENV["ONE_SPAN_KEY"]}"})
      return response.body

    rescue RestClient::Exception => err
      Rails.logger.info err.response
      raise
    end
  end

Reply to: Change Signer after first signer has signed

0 votes
I'm trying this but getting 403 on change signer approach {"messageKey":"error.forbidden.cannotEditDeletePkg","technical":"package: TJJG9QbrKXS8xwnu0Lh5hoG1aMw= cannot be edited.","message":"Cannot edit or delete package.","code":403,"name":"Access Denied"} What should I do? I tried sending reassign true when creating package and updating it. Do I have to move package back into draft before doing this? Thanks

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Topics Replies Freshness Views Users
We have a flow in my system where you can delegate a signing to another person that is not in our system. You need to provide us with their email address and we send them a token where they can Initia
3 5 years 6 months ago 39
Profile picture for user Duo_Liang
Hello, So in our flow the following happens. Customer signs admin reviews the signature and assigns a sales rep to counter sign the document. How can I update the signer after the customer h
3 5 years 7 months ago 38
Profile picture for user Duo_Liang
I would like to only display the document to be signed inside the iframe rendered on my side. How can I achive that? I have tried modifying ceremony settings but still I get a lot more elements.
1 5 years 8 months ago 23
Profile picture for user Duo_Liang
Hello, I'm looking into bulk signing. so .e.x. Our Sales Department got 20 packages that were signed from customers. They would like to sign all of them at once. Is that possible? Thanks
1 5 years 9 months ago 16
Profile picture for user Duo_Liang
Hello, Our Sales Department needs to be able to add contracts without any development interactions. We will have a pre set roles e.x sales, customer. We would like to be able to let sales use
1 5 years 9 months ago 7
Profile picture for user Duo_Liang

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