Topic Started
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I am trying to connect OneSpan to LaserFiche followed instruction precisely, however, I am getting error message Missing prerequisite please see log. |
I am new to OneSpan and need help on setting up CallBack URL. 1. How to setup Web server |
Replies Created
Reply to: Hi gussiem, As per the…
Wednesday, December 9, 2020 at 10:12amPerformed the suggested function and getting message:
'sqlcmd' is not recognized as internal or external command
Attaching another log file from today.
Reply to: CallBack URL
Monday, January 25, 2021 at 04:34pmI am getting error message below. Please provide suggestion to where I need go to troubleshoot this issue. Thank you
Failed to communicate with the callback server.
URL: https://lfwebpublic.sanpabloca.gov/OneSpanSignConnectorService/api/Notify
Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_TRASH","sessionUser":"giMiTp2eKHwA","packageId":"JGNRRb_UAug03pxohg7fh-F7_20=","message":null,"documentId":null,"createdDate":"2021-01-25T16:47:16.178Z"}
Reason(s): status code: 500, reason phrase: 500: Internal Server Error
Reply to: CallBack URL
Monday, January 25, 2021 at 05:01pmThis is an additional error from server event log. I did check to make sure that file is readable.
Additional message -
Error occured while processing the configuration file.
File name - C:\Program Files\Laserfiche\Web Access\Web Files\Config\WebAccessConfig.xml
Make sure OneSpanSignSettings node in the xml is properly configured.
Error occured while reading the configuration file. File name - C:\Program Files\Laserfiche\Web Access\Web Files\Config\WebAccessConfig.xml. Make sure the file exists and has read permission.
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I am trying to connect OneSpan to LaserFiche followed instruction precisely, however, I am getting error message Missing prerequisite please see log. |
2 | 2 months 3 weeks ago | 27 | ![]() |
I am new to OneSpan and need help on setting up CallBack URL. 1. How to setup Web server |
3 | 1 month 1 week ago | 36 | ![]() |